Portland Original Since 2004
Pets and children cause a number of difficult to remove stains. This guide can help.

Spot Removal Guide


Read the directions and proceed calmly. I promise it can wait until you read the instructions.


Too Afraid to Try

Feel free to call us for advice or to set an appointment. We are happy to help. 503-332-9046


Child and Pet Safe Spot Removal Guide

Removing spots from carpet can be simple or tedious depending upon the spot and how long it has been on the carpet. At times multiple applications of the spot removal solution, or a second solution is required. Listed below is a general spot removal procedure.


• Never use a circular motion to remove a spot as this destroys texture

• Blot Stain with towel and appropriate solution.

• Only use a white towel or paper towel to clean with (color towels can bleed).

• Spotting solutions from BioKleen can be found at Fred Meyer, Haggens Market, New Seasons or online.


If it is DIRT, and DRY

use BioKleen products Spray and Wipe cleaner, a general purpose cleaner which is safe for all carpets, rugs, upholstery, clothing, and all hard surfaces.

1. Spray on a small amount onto the deposit, agitate slightly with your hand, or soft brush.

2. Towel up.

3. Follow with a dampened towel to remove any detergent residue.


If it is DIRT and WET

1. pick up with a dry paper towel or old terry towel. Then follow the instructions for dry.


If it is FOOD or a BEVERAGE

Including wine, blood, coffee, tea, beer, egg, etc-

1. Pick up or blot up as much as possible with paper towels or an old terry towel.

2. Apply BioKleen products Bac-Out Digester lightly.

3. Agitate gently with your hand or soft brush (do not scrub). Let sit for about 3 to 5 minutes to allow time to digest the food or beverage. Absorb up with paper towel or old terry towel.

 4. Wipe the affected area with a dampened terry towel.






1. Absorb as much as possible with with towels. Place folded a towel on spot and then step on towel or set a weight on towel and leave in place for several hours.

2. Follow the Food instructions


Vomit, Diarrhea

1. absorb up or scoop up with dust pan or a piece of card board

2. Then follow the FOOD instructions.



1. Saturate spot with lemon juice, using a spray bottle, and allow to remain for 5 minutes or longer.

2. Apply Spray and Wipe cleaner and towel off. Repeat.

3. If this does not work, and it may not, call Eco Clean at 503-332-9046. Caution – Most rust removers purchased at grocery stores or hardware stores contain a very strong acid and are, therefore, not recommended.


Soot, graphite, copier toner -

1. Vacuum using crevice tool of vacuum cleaner to remove the soot.

2. If all, or most, of the soot has not been removed, call Eco Clean at 503-332-9046. If vacuuming has removed all particles go to step 1 of general procedure to remove any traces.


Lipstick, nail polish, and makeup -

Do not attempt to remove, this can spread it and make difficult or impossible for the professional cleaner to remove.



Do not attempt to remove, this can spread it out and make it difficult or impossible to be removed by a professional. Trust us on this one. You might get lucky, but chances are if you attempt it, you will get some or even most of it out. However, whatever is left will be there forever.


Stains That Can’t Be Removed  -

Acid toilet bowl cleaners, acne medication, alkaline drain cleaners, chlorinated bleaches, hair dyes, iodine, insecticides, mustard with turmeric, plant fertilizers and stains of this nature cannot be removed as they have permanently altered the carpet’s color. Most likely the only solution is to insert carpet from a closet, or some other area into the area where the spot was cut out.

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